BOOKING POLICIES

Please read our booking policies in detail before booking with us.

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A non-refundable booking fee is required to book an appointment.

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WHEN BOOKING A TOX APPOINTMENT:

A minimum of 30 units is required to schedule a tox appointment, with the exception of lip flips and gummy smile tox. 

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CONSULTATIONS:

A non-refundable $200 booking fee is required for consultations. If you decide to move forward with treatment, your booking fee will be applied towards your total. If you are looking to simply get our provider's professional recommendations, the booking fee is used to compensate their time and expertise.

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TREATMENTS:

A non-refundable $200 booking fee is required to schedule each treatment. The booking fee is used to hold your appointment time and will be used towards your total balance the day of treatment.

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LATE POLICY:

We understand things happen, we allow for a 15-minute grace period for every appointment. If you are later than 15-minutes, you are considered a ‘no-show’ and your booking fee will be forfeited to compensate for the provider's lost time. We will not be able to take you that day, and you will have to make a new appointment.

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CANCELLATION/RESCHEDULING:

We require a minimum of 48 hours prior to your appointment for you to notify us of a cancellation or if you need to reschedule. If you cancel or reschedule your appointment within 48 hours of your appointment, you will forfeit your booking fee as this leaves us with inadequate time to fill your allotted appointment time. If  you cancel or reschedule before the 48 hour period, you may leave the booking fee as a credit on your account to use at a later time.

 

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Please call our office to make any modifications to your appointment.